Terms of service

Effective 11 September 2026. Last updated 11 September 2026.

These terms are a contract between you and LRC Labs Ltd, company no. 17311693, registered at 128 City Road, London EC1V 2NX, United Kingdom(“we”, “us”), for your use of Data Deep Clean(the “Service”). By creating an account or using the Service you agree to these terms and to our privacy notice.

1. What the Service does

• Free exposure check. We show you a clearly labelled statistical estimate of how many UK data brokers a person like you is typically listed on, computed from published figures. It is a population estimate, not a search for you and not a finding that you personally appear on those brokers.
• Removals (paid). If you subscribe, we act as your authorised agent to send erasure and objection requests to data brokers and people-search sites that are obliged to respond under UK data-protection law, and we track their replies.

2. What we do, and what we do not promise

Data removal is a best-efforts service. By subscribing you acknowledge:

• We cannot guarantee that all of your data will be removed, or removed permanently. We send valid requests and pursue responses; some brokers comply, some refuse, some ignore us (and may be escalated to the regulator).
• Brokers re-list people over time. Removal is ongoing maintenance, not a one-off fix. That is why the subscription exists.
• We can only reach brokers that are legally obliged to respond and that we know about. There is a long tail of obscure or non-compliant brokers we cannot reach.
• Reducing your exposure reduces spam and risk; it does not eliminate them.

We provide the Service with reasonable care and skill.

3. Eligibility & your account

• You must be 18 or over and resident in the United Kingdom (other regions may be added over time).
• You may create an account only for yourself. You must give accurate details, keep them up to date, and keep your login secure.
• You are responsible for activity under your account.

4. Appointing us as your agent; identity verification

• To use removals you appoint us as your authorised agent to act on your behalf, on the terms of the authorised-agent mandate, which you sign before we make any request.
• You confirm that the personal data you ask us to act on is your own and that you are entitled to make these requests. You must not use the Service to find or remove data relating to anyone else.
• Before we send any request, we verify your identity via our verification provider. This protects you and prevents misuse of the Service against third parties. We may decline or suspend service if verification fails. Your identity document is never shared with any broker unless you expressly approve that specific send.

5. Subscriptions, billing & cancellation

• Plans and prices are shown at sign-up. Subscriptions renew automatically each term until cancelled; we take payment via our payment provider.
• You can cancel anytime in your account; cancellation stops future renewals. Access continues until the end of the paid term.
• 14-day cancellation right (Consumer Contracts Regulations 2013). As a consumer buying online, you normally have 14 days to cancel for a refund. Because removals begin quickly, when you subscribe you may ask us to start immediately; if you do and then cancel within the 14 days, you agree to pay for the service provided up to cancellation.
• Refunds outside the statutory right are at our discretion.

6. Acceptable use

You must not: use the Service for anyone but yourself; submit false information or impersonate another person; attempt to access data you are not entitled to; misuse, disrupt, reverse-engineer, or scrape the Service; or use it unlawfully. Breaching this section may lead to suspension or termination and, where relevant, referral to the authorities.

7. Our content & intellectual property

The Service, its software, and content (excluding your personal data) are owned by us or our licensors. We grant you a limited, personal, non-transferable right to use the Service. The exposure estimates and any reports are provided for your information.

8. Liability

• Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, fraud, or your non-excludable statutory rights as a consumer.
• We are not liable for: a broker’s failure or refusal to act on a valid request; the re-appearance of your data; data held by brokers we cannot reach; or losses that are not a foreseeable result of our breach.
• Subject to the above, our total liability to you in any 12-month period is limited to the fees you paid us in that period.

9. Suspension & termination

We may suspend or end your access if you breach these terms, if identity verification fails, or if required by law. You may close your account at any time; on closure we handle your data as described in the privacy notice.

10. Changes to the Service or terms

We may change the Service or these terms. For material changes to the terms we’ll give reasonable notice; continued use after changes take effect means you accept them. If you don’t agree, you can cancel.

11. Complaints

Please contact us first. Our complaints processexplains how. This doesn’t affect your statutory rights, including the right to complain to the ICO about data handling.

12. General

• These terms are governed by the law of England & Wales, and the courts of England & Wales have jurisdiction (you may also have rights to bring proceedings in your country of residence).
• If any provision is unenforceable, the rest stand.
• We may transfer our rights and obligations (e.g. on a sale of the business); your rights are not affected.

Contact: LRC Labs Ltd, 128 City Road, London EC1V 2NX, United Kingdom. support@datadeepclean.com.