Effective 11 September 2026. Last updated 11 September 2026.
If we have got something wrong, tell us. That covers your account, a removal request, billing, or the way we have handled your personal data.
Email support@datadeepclean.com. Say what happened, which email address your account uses, and what you would like us to do about it. There is no form. A couple of sentences is enough.
We reply within 5 working days to confirm we have your complaint and who is dealing with it. We give you a full answer within 30 days. If we need longer, usually because we are waiting on a data broker, we tell you why and when to expect it.
The answer sets out what we found, what we are doing about it, and what you can do if you still disagree. Complaining never changes the service you get from us.
If your complaint is about how we use your personal data, the process above applies. You can also complain to the Information Commissioner’s Office, the UK regulator, at any time. You do not have to come to us first, though we would like the chance to sort it out.
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
ico.org.uk/make-a-complaint
0303 123 1113
If a broker ignores or refuses a request we sent for you, you do not need to complain. Chasing them is our job. Overdue and refused requests are followed up automatically, and where a refusal does not hold up we prepare the escalation to the regulator. Your dashboard shows where every request stands.
We keep a record of each complaint and how it was resolved, so we can show how it was handled and fix anything it revealed.
LRC Labs Ltd, company no. 17311693, 128 City Road, London EC1V 2NX, United Kingdom.
No card. No ID. No lookup. Takes a few seconds.